If you suspect that your account has been accessed by an unauthorized person, it's important to take immediate action to protect your account and personal information. The first step is to change your password immediately and enable dual factor authentication for added security. Dual factor authentication is an extra layer of protection that requires a second form of identification, such as a code sent to your phone, in addition to your password. This ensures that even if someone manages to obtain your password, they still won't be able to access your account.
If you're still concerned that your account may have been accessed by an unauthorized person, you can contact our customer service team for assistance. We take account security very seriously and our team is available to help you resolve any issues or concerns you may have.
When contacting customer service, please be prepared to provide as much information as possible about the suspected unauthorized access. This may include the date and time you last accessed your account, any unusual activity or changes you've noticed, and any emails or notifications you may have received that seem suspicious.
Our customer service team will work with you to investigate the issue and take appropriate steps to protect your account and personal information. We may also recommend additional security measures or advise you to seek further assistance from law enforcement if necessary.
Remember, the best way to prevent unauthorized access to your account is to enable dual factor authentication and regularly update your password. If you ever suspect that your account has been compromised, don't hesitate to contact our customer service team for assistance. We're here to help ensure that your shopping experience on Shopiro is safe and secure.