How should I communicate with buyers?

All communications with buyers on Shopiro must be kept through Shopiro's messaging systems.

All communications must be done in respect to the dignity of the other individual and be free of racial comments and insults.

Efforts must be made to prevent misunderstandings between you and your buyer.

Retaliation against a buyer following a return, return request, refund, refund request, cancellation request are strictly prohibited.

Failure to respond to a buyer's request through our messaging systems in a reasonable time frame may lead to sanctions.

Using our messaging systems out of the context of the interaction between you and the buyer (SPAM) may lead to sanctions.

You cannot send promotional messages to other users unless they clearly approve after being clearly asked if they wish so.

We use machine learning algorithms algorithms to sift through the messages processed by our messaging systems.