As a seller on Shopiro, it can be frustrating if your listings are not being shown on the platform. There can be several reasons why this may occur, including technical limitations, location-based availability, and algorithm-based issues.
Technical Limitations:In some cases, your listing may not be shown due to technical limitations such as data propagation through our servers between our data centers. These issues are typically resolved quickly, and your listing should be visible again soon.
Location-Based Availability:Your listing may not be available in the user's location. For example, if you are located in Canada and your listing is only available for shipping to Canada, it will not be shown to users located outside of Canada.
Algorithm-Based Issues:Our algorithms may judge the listing as poorly constructed or being poorly received by the community. Our algorithms are designed to ensure that the most relevant and high-quality listings are shown to users. If you believe your listing is being affected by algorithm-based issues, you may want to review your listing's title, description, and images to ensure they are accurate, complete, and high-quality.
If you believe that your item is not being shown on Shopiro due to an error or a technical issue, please contact our customer service team through the live-chat feature available 24/7. They will be able to assist you with your case and provide more information on the issue.
We apologize for any inconvenience this may cause and thank you for your understanding as we work to ensure that the most relevant and high-quality listings are shown to our users.